Shipping

Please Note: All sales from RW Designs are final.  We do not take returns unless shipped incorrectly.   We are sorry, but we cannot guarantee delivery dates or honor "rush" orders or "deadlines" on an order.  Please allow sufficient time for delivery when ordering.   Sales tax is charged ONLY for shipments going to Missouri. 

How Long Do Orders Take?
Most orders are shipped within two to three business days after you place your credit card order on our secure web site. Note that weekends are not business days. If your order is placed after 10:00 am Central US Time, it will not enter our system for processing until the following business day.

NOTE: Any duties, taxes, or customs charges that may be levied by your country are your responsibility and any prices quoted on our web site or by any other method do not include them.  Please consult your customs or postal service for information about these possible charges.

Return Policy

Due to health regulations HARMONICAS ARE NOT RETURNABLE.   In addition, ALL sales from RW Designs are final. We do not accept returns unless an incorrect shipment was made.

Occasionally it happens that a product is defective from the factory.  For this reason all products are warranted and serviced directly by the manufacturers. If you have received a defective product, or think you have a warranty issue with any of the products you have purchased from us, please contact the manufacturer involved directly for instructions to get your product repaired or replaced.  You should call the manufacturer first BEFORE sending your item to them to get their instructions for the return.  Please understand, this is a requirement of the manufacturers and it is not up to us or our discretion - the manufacturers will ONLY accept warranty returns from the final consumer, not from the dealer. 

Gold Plated / Custom Harmonica Return Policy

If you have a defective custom harp then please contact us at: goldharmonicas@yahoo.com  with the details of fault with the harmonica that you purchased from us.